Whitton railway station is in the London Borough of Richmond upon Thames, in south London, and is in Travelcard Zone 5. The station and all trains serving it are operated by South West Trains. The ticket office is staffed 7 days a week during the day time. There are no ticket barriers or gates, but there are two Oyster card readers near the ticket office. South West trains will be introducing 10 coach trains in 2013/14. The platforms were extended at the eastern ends in February 2012, and from October 2013, London bound trains stop further along the platform. As they are still 4 or 8 coach trains, the back of the train is no longer in line with the entrance / exit, and none of the train aligns with the canopy.