The Exchange Ilford is the main retail shopping mall in the town centre of Ilford, officially within the London Borough of Redbridge (though the postal county is historically given as Essex). It was owned by The Mall Fund for a period of time but has now been sold and reverted to its original name of The Exchange Mall. It trades from three levels of retail, though its architectural design layout has resulted in the lower floor of retail being separated into two parts, meaning customers wishing to access both parts of the lower level have to travel between the sections via the middle level. There is also an upper level of retail and food court facilities accessed from the middle level.